Return Policy

We are committed to ensuring your satisfaction 100%. Please read our full return policy.

• All returns require a return authorization number (RA) You may obtain an RA# by emailing customer service at admin@emersonmedical.com. 
• Eligible products must be returned within 30 days of delivery.
• Product(s) must be in new, fit to be offered-for-sale condition. Safety seals cannot be opened or broken.
• All parts and accessories must be included and in original packaging.
• Shipping fees are non-refundable and the cost of return shipping is the responsibility of the customer.
• Return orders may be subject to a restocking fee assessed by manufacturers.
• Return shipping costs are the responsibility of the buyer.
• Due to the nature of our products and for the safety of our customers some of our items are simply non-returnable. We encourage you to contact us to discuss.